Maintenance programs with no requirement to collect measured performance data run great risk to customer satisfaction and achieving utility savings goals. It has become clear that even the most well maintained systems are often not efficient at all. This is due to past maintenance programs only focusing on the equipment on the roof versus the system as a whole. Adding technologies to maintenance programs has proven to produce fewer saving than anticipated because existing undetected system degradation prohibited the technology to function as designed, reducing savings throughout the life of the system.