1 Performance Perspective

Rob Falke, National Comfort Institute
Falke – Performance Approach

While most maintenance agreements include a checklist that insinuates acceptable performance, little evidence is provided that verifies how well the installed system is functioning. Emerging technology offers a scoring method that includes key performance indicators that can be field measured during each maintenance visit. Any change in this data can pinpoint changes in the performance of the system and allow for immediate surgical repairs to the system

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