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Mina Agarabi, P.E., Agarabi Engineering PLLC |
Successful Operations and Maintenance (O&M) Management relies on engineers to practice effective two-way communication with clients, building operators, as well as other stakeholders. Learn why listening is essential for effective communication in O&M. Asking the right questions can help you gather better information and helps others learn too. Writing is also important in O&M management: procedures, protocols and user guides. Effective communication can help facilities staff transition from reactive to proactive maintenance.