Seminar 1 A Better Writer is a Better Engineer: TC 7.3 O&M Management Perspective on Good Communication

Sunday, 26 June 2016: 8:00 AM-9:00 AM
Professional Skills Beyond Engineering
Chair: Mina Agarabi, P.E., Agarabi Engineering PLLC
Technical Committee: 07.03 Operation and Maintenance Management
Successful engineers require many communication skills. This seminar focuses on the value and importance of good writing skills for both experienced engineers and YEA, the requirement as engineers to communicate technical ideas and data to non-technical people, ASHRAE O&M Management perspective on good communication and how to achieve improved communication.

1  Effective Communication Skills for Success as an Engineer

Tom Sahagian, Retired
Successful Engineers require many communication skills that are not generally taught in engineering school or on the job. This seminar focuses on the value and importance of good writing skills for Engineers, the need for Engineers to communicate technical ideas clearly to non-technical people, the judgement to select and present large amounts of data to clients, how to achieve improved communication as a YEA and beyond.

2  ASHRAE Operations & Maintenance Management Perspective

Mina Agarabi, P.E., Agarabi Engineering PLLC
Successful Operations and Maintenance (O&M) Management relies on engineers to practice effective two-way communication with clients, building operators, as well as other stakeholders.  Learn why listening is essential for effective communication in O&M.  Asking the right questions can help you gather better information and helps others learn too.  Writing is also important in O&M management: procedures, protocols and user guides.  Effective communication can help facilities staff transition from reactive to proactive maintenance.

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